We Charge Now

Policies and Procedures

Effective 20 September 2026
Update 11 October 2026

GOVERNING DOCUMENTS: These Policies and Procedures must be read together with the current WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now, Terms of Service, Privacy Policy, Refund and Shipping Policy.

Section 1: Purpose, Scope, and Governing Documents

1.1 Purpose

These Policies and Procedures establish standards for the purchase, use, sale, promotion, handling, subscription, and referral marketing of WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now products and services. Their purpose is to protect consumers, ensure truthful and substantiated product(s) and service(s) claims, preserve product quality, define affiliate and influencer responsibilities, support prompt reporting of adverse events, and provide a fair compliance process.

WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now currently markets Product(s): Electric Vehicle Charging Stations, Solar Panels, and Batteries Service(s): Mobile EV Charging, New and Used Tire(s), Jumpstart(s), Vehicle Unlock, and or Tow. Pricing, subscriptions, labels, and availability may change.

FUNDAMENTAL RULE: A person may make only the exact product, safety, performance, or consumer-result claims that WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now has approved for the applicable product, country, audience, and channel. Personal belief, an ingredient study, a customer story, or artificial intelligence output does not authorize a stronger claim.

1.2 Persons Covered

These Policies apply according to the role performed:

• Customers and subscribers are subject to product-use, account, payment, shipping, refund, safety, intellectual property, and conduct provisions.
• Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) referral participants, influencers, and independent promoters are additionally subject to all advertising, endorsement, claim, disclosure, and compensation provisions.
• Authorized sellers, event exhibitors, contractors, agencies, and content creators must follow the entire document for their activity.
• An account holder remains responsible for assistants, family members, agencies, social media managers, and others acting under their direction or through their account.

1.3 Related Documents

These Policies should be read with the WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now Terms of Service, Privacy Policy, Refund and Shipping Policy, product labels, Supplement Facts panels, directions, warnings, subscription terms, country-specific authorizations, and applicable affiliate or referral agreement.

If documents conflict, mandatory law and an express country addendum control, followed by the product label for directions and warnings, the Terms of Service, these Policies, the Refund and Shipping Policy, the applicable compensation plan, and then informal guidance. A participant may not rely on an older post, label, training, or product page after updated Official Company Material is issued.

1.4 Amendments

WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now may amend these Policies to address law, products, labels, claims, providers, safety, fraud, technology, or business operations. Material changes will be communicated through reasonable channels. Continued promotion, sale, subscription, or compensated activity after the effective date constitutes acceptance to the extent permitted by law.

1.5 Severability, Waiver, and Survival

If a provision is invalid or unenforceable, it will be severed or reformed to the minimum extent necessary. A delay in enforcement is not a waiver. Obligations concerning adverse events, product complaints, payment, recalls, intellectual property, confidentiality, data, investigations, indemnification, and dispute resolution survive cancellation when their nature requires.

1.6 Subscription(s)

Customer may book or schedule Mobile EV Charging Service(s) start fourteen(14) day(s) after initial payment(s).

Subscriber(s), Affiliate(s), and Founder(s) understand and agree that services may not be available in their market(s) until further notice and agree to pay their selected subscription plan.

Subscriber(s), Affiliate(s), and Founder(s) understand and agree that registration fee($20) is non-refundable.

Section 2: Definitions and Roles

2.1 Key Definitions

Affiliate means a person who may receive compensation for a qualifying referral or purchase involving WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now.

Authorized Claim means the exact statement or reasonable close paraphrase specifically approved in current Official Company Material for the product, market, audience, and channel.

Authorized Seller means a person or entity with written permission to sell or distribute products through a specified channel.

Company means WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now and the seller of record identified at checkout or in the applicable agreement.

Cosmetic means a product intended to cleanse, beautify, promote attractiveness, or alter appearance without making a claim.

Material Connection means a relationship that could affect the credibility a consumer gives an endorsement, including payment, commission, free product, discount, employment, ownership, rank, family relationship, or other benefit.

Official Company Material means a current product page, label, claim sheet, image, video, script, disclosure, or other content created or specifically approved by WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now for the proposed use.

Product Complaint means a report concerning identity, quality, packaging, label, contamination, tampering, damage, incorrect product, or another product issue, whether or not an injury occurred.

Promoter means an Subscriber(s), Affiliate(s ), Affiliate Pro(s),Founder(s) , referral participant, influencer, independent contractor, seller, or other person who publicly recommends or markets product(s) or service(s).

Serious Adverse Event includes an event meeting a legally recognized seriousness criterion, such as death, a life-threatening experience, inpatient hospitalization, persistent or significant disability, congenital anomaly, or medical intervention needed to prevent such an outcome.

Structure/Function Claim means a lawful statement, where permitted, describing the role of a nutrient or ingredient intended to affect the normal structure or function of the body, general well-being from consumption, or another permitted non-disease effect.

User means a person who consumes product(s) and/or service(s).

"Chargeback" means any dispute, reversal, retrieval, or formal challenge initiated by a customer, cardholder, issuing bank, financial institution, or payment processor regarding a transaction previously credited to the Affiliate. This includes, without limitation, credit card reversals, ACH reversals, bank-level disputes, and fraud alerts.

"Refund" means any full or partial return of funds, credits, or consideration issued by the Company to a customer for any reason whatsoever, including customer dissatisfaction, fulfillment failures, billing errors, or discretionary goodwill concessions.

"Fraudulent Activity" means any manipulative, deceptive, or unauthorized practice employed by the Affiliate to artificially inflate commissions or manipulate tracking systems. This includes, but is not limited to:
• Self-referrals (purchasing goods or services through one's own tracking link for the purpose of obtaining a rebate or commission).
• Cookie stuffing or forced clicks (dropping tracking identifiers without an intentional, conscious user action).
• Fake leads or bots (utilizing automated systems, fictitious data, or unauthorized stolen credit cards to complete forms or transactions).
• Misleading advertising or trademark bidding violating Company guidelines.

"Clawback" means the legal right and operational process by which the Company revokes, cancels, or reclaims commissions previously credited, allocated, or paid to the Affiliate for transactions that are subsequently deemed invalid under the terms of this Policy.

2.2 Customer

A Customer may purchase and use products under the label and applicable terms. Customer status does not authorize a person to give medical advice, act as a Company spokesperson, use Company marks commercially, or make unapproved claims. A Customer who publicly promotes a product or shares a compensated link becomes subject to all Promoter provisions for that activity.

2.3 Affiliate and Promoter

An Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) is independent and must disclose the compensation relationship. They are not an employee, physician, dietitian, pharmacist, researcher, formulator, manufacturer, regulator, or official Company spokesperson unless separately authorized in writing.

2.4 Authorized Seller

Written authorization is required to sell product through a retail store, marketplace, clinic, salon, event, or other channel not provided directly by WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now. Authorization may specify inventory, storage, price, location, country, display, training, and record requirements. It may be withdrawn.

Section 3: Eligibility, Accounts, Orders, Subscriptions, and Chargebacks

3.1 Eligibility

A purchaser, Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must be at least eighteen years old and legally competent. Products and compensated activity are available only in jurisdictions officially opened for the specific product and role. WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now may restrict a product or service based on label, ingredient, registration, shipping, professional, age, payment, or local-law requirements.

3.2 Accurate Account Information

Users must provide accurate name, contact, billing, shipping, and payment information. False identities, duplicate accounts, location masking, unauthorized cards, and accounts created for a person without informed consent are prohibited. WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now may verify identity, payment authorization, location, and account activity.

## 3.2.1 Rewards
All Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must have a Stripe, Bix, and/or USDT-BEP20 wallet in their Backoffice to receive rewards.

3.3 Payment Authorization

The purchaser must authorize each purchase and any recurring subscription. Promoter, Subscriber, Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not collect or store card numbers, banking credentials, security codes, medical information, or government identifiers. Orders must be completed through an authorized checkout unless the Company provides another written process.

3.4 Subscription Disclosure

Before a subscription begins, the purchaser must be informed of the product, quantity, price, frequency, shipping, cancellation method, and when the next charge is expected. A Promoter, Subscriber, Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not describe a subscription as a one-time purchase, free trial, or commitment-free arrangement if that description is inaccurate.

3.5 Cancellation of Subscriptions

A subscription may be canceled prospectively through the method stated in the Terms or account. Cancellation should be submitted before the next billing date. A charge already processed is subject to the Refund and Shipping Policy and is not automatically refundable. A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must not promise a cancellation, refund, credit, or exception on the Company's behalf.

3.6 Account Security

Credentials are personal and must not be shared or used to place unauthorized orders. Suspected compromise, fraudulent payment, or incorrect address should be reported promptly. The Company may restrict an account during review.

3.7 Definition of Chargebacks and Reversals

Commissions are only earned on Bona Fide Sales, defined as transactions that are fully completed, authorized, and maintained outside of any refund or dispute window. The Company reserves the right to decline or reverse any Commission paid or credited to the Affiliate for any transaction that becomes subject to a Reversal Event. A "Reversal Event" includes, but is not limited to:
• Customer Disputes and Chargebacks: Any transaction where a customer initiates a dispute, credit card chargeback, or bank reversal.
• Fraudulent Activity: Any sale resulting from unauthorized credit card use, identity theft, or fraudulent affiliate practices (e.g., cookie stuffing, self-referrals to game the system, or misleading advertising).
• Cancellations and Unauthorized Returns: Any transaction that is refunded, canceled, or returned within the Company’s standard customer refund period, or any subscription cancellation that occurs prior to the baseline payout eligibility window.

3.8 The Claw back and Recovery Mechanism

The Affiliate explicitly acknowledges that they are not entitled to retain Commissions on reversed or fraudulent sales. To recover unearned Commissions resulting from a Reversal Event, the Company will utilize the following mechanisms:
• Standard Deduction: The value of the reversed Commission will be automatically deducted from the Affiliate’s current unpaid balance or accumulated in-account earnings.
• Negative Balance Carrying: If the Affiliate's current earnings are insufficient to cover the reversed amount, the Affiliate's account balance will reflect a negative amount. This negative balance will carry forward and be offset against any future Commissions earned.
• Direct Billing: In the event that an Affiliate's account remains in a negative balance for more than 30 consecutive days, or if the Affiliate Program relationship is terminated while a negative balance exists, the Affiliate agrees to promptly remit the deficit balance to the Company via [wire transfer / credit card / PayPal] within 14 business days of receiving a formal written demand or invoice from the Company.

3.9 Affiliate(s), Affiliate Pro(s), Founder(s) Fraud Prevention and Threshold Termination

The Company actively monitors all Affiliate traffic and transaction health metrics. High dispute rates damage the Company's merchant processing relationships and constitute a material breach of this Agreement.
• Chargeback Threshold: The Affiliate must maintain a Chargeback/Reversal rate below 1% of their total referred transaction volume in any given calendar month.
• Immediate Sanctions: If the Affiliate’s transaction history exceeds this 1% threshold, or if the Company detects a concentrated pattern of fraudulent activity, the Company reserves the right to take immediate action without prior notice. This includes:
1. Temporarily suspending the Affiliate's account and freezing all pending payouts.
2. Permanently terminating the Affiliate from the Program.
3. Forfeiting all accrued, unpaid Commissions associated with the suspect account.

3.10 Administrative and Network Fee Liability

The Affiliate is solely responsible for the financial impact of Reversal Events stemming from their promotional links.
• Loss of Commission: For the avoidance of doubt, the Affiliate is not entitled to, and shall not receive, any percentage [e.g., 20% recurring / $50 flat fee] of a sale that is reversed.

• Processing Fee Pass-Through: In addition to clawing back the core Commission, the Company reserves the right to pass through and deduct any direct network processing fees, merchant bank chargeback fines (typically $40.00 per instance), or affiliate network platform penalties incurred by the Company as a direct result of the Affiliate's reversed transaction.

Section 4: Product Use, Safety, and Medical Boundaries

4.1 Follow the Label

Products must be used only according to the current label, directions, serving size, frequency, warnings, and storage instructions.

Section 5: General Advertising and Claim Substantiation

5.1 Truthful and Not Misleading

All product advertising must be truthful, supported, and not misleading in its overall impression. Words, images, demonstrations, testimonials, music, comparisons, omissions, disclosures, and placement are considered together. A technically accurate ingredient statement may still mislead if consumers are likely to understand it as proof that the finished product produces a particular result.

5.2 Approved Claims Only

Promoters may use current Official Company Material for its designated purpose. A custom claim concerning health, safety, science, testing, manufacturing, or results requires written approval before use.

5.3 Evidence Must Match the Claim

Evidence for an ingredient does not automatically substantiate the finished product. The formulation, amount, route, population, duration, outcome, and conditions of use must reasonably match the claim. A Promoter must not cite a study, doctor, article, testimonial, patent, animal experiment, or artificial intelligence summary to make a claim the Company has not approved.

5.4 Establishment Claims

Words such as clinically proven, scientifically proven, medically proven, studies show, research confirms, dermatologist approved, doctor recommended, validated, guaranteed, proven results, or science backed communicate that a particular level of evidence exists. They may be used only in the exact Company-approved context supported by evidence at the level implied.

The current website may describe the brand generally as science-backed. Promoter, Subscriber, Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must not convert that brand statement into a claim that each product(s) or service(s) , as advertised result or proven.

5.5 Clear and Conspicuous Disclosures

A disclosure must be easy to notice, read, and understand and must appear close to the claim. A disclosure cannot contradict the headline. Audio and video claims require disclosures in the same medium. A profile bio, hyperlink, hashtag, or footer alone is not sufficient when the claim appears elsewhere.

5.6 No Government Approval Claim

A Promoter must not state or imply that a product, ingredient, facility, label, or claim is EPA, DOT, UL or FTC approved unless the EPA, DOT, UL or FTC has approved that specific item and the Company has authorized the statement. Some consumer and commercial products are not generally approved by EPA, DOT, UL or FTC before marketing. Facility registration, current good manufacturing practices, third-party testing, or a required disclaimer does not mean EPA, DOT, UL and or FTC approval.

5.7 Manufacturing and Testing Claims

Statements such as made in the USA, manufactured in an EPA, DOT, UL or FTC-registered facility, cGMP-compliant, third-party tested, purity tested, or quality tested may be used only when current Official Company Material states the exact claim for the product. Promoters must not imply that testing proves clinical efficacy, that a facility is EPA, DOT, UL or FTC approved, or that every possible contaminant or outcome has been tested.

5.8 Comparative Claims

A comparison to another brand, ingredient, diet, treatment, prescription product, or category requires prior approval and reliable support. The comparison must be fair, current, and clear about the products and attributes compared. Disparagement, false superiority, and selective comparisons are prohibited.

5.9 Guarantees and Typical Results

Promoters may not guarantee a result, state a fixed timeline, or imply that most users will achieve an outcome without current evidence supporting the typical result. "Results may vary" does not cure an unsupported claim.

Section 6: Testimonials, Reviews, and Before-and-After Content

6.1 Genuine Experience

An endorsement must reflect the honest opinion and genuine experience of the person identified. It may not be scripted to communicate a claim the Company could not make directly. Promoters must not invent, purchase, borrow, impersonate, or use artificial intelligence to generate a consumer, expert, photograph, voice, review, or result.

6.2 Documentation and Approval

Testimonials concerning equipment details , equipment performance, safety, or another objective outcome require written approval before publication. The submitter must provide:

• The endorser's identity and contact information.
• A signed testimonial release and image or likeness release.
• The exact words and unedited source material.
• Product, lot if known, use period, directions followed, and other relevant products or interventions.
• Documentation supporting any measurable statement.
• Disclosure of compensation, free product, discount, employment, rank, family relationship, or other material connection.
• Confirmation that the person consents to the proposed channels, countries, and duration.

6.3 Typicality and Results

A truthful extraordinary result may still be misleading if consumers are likely to expect the same outcome. "Results may vary" or "not typical" is not sufficient when the advertisement does not disclose the result consumers can generally expect or when the Company lacks reliable data to establish a typical result. WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now may decline to use a genuine testimonial when typicality cannot be communicated lawfully.

6.4 Before-and-After Images

Before-and-After Content requires prior written approval. Images must be comparable in lighting, distance, angle, posture, expression, clothing, makeup, hair, camera, resolution, and timing. Filters, retouching, reshaping, artificial intelligence enhancement, professional procedures, or other material differences are prohibited.

The content must accurately state the time period, product use, lifestyle factors, procedures, compensation relationship, and whether the result is typical when required. The Company may require original metadata and unedited files.

6.5 Material Connection Disclosure

A Promoter, employee, owner, family member, paid creator, product recipient, or person receiving a discount or commission must disclose that connection clearly and conspicuously with the endorsement. Suitable language includes:

• "Paid We Charge Now affiliate - I may earn a commission from purchases through my link."
• "I received this product at no cost for review."
• "We Charge Now Independent Promoter."

The disclosure must appear before or with the endorsement, not only in a profile or terms page.

6.6 Review Incentives

An incentive may be offered for an honest review only when approved, disclosed, and not conditioned on a positive sentiment, particular rating, or specified claim. No person may offer more favorable support, refunds, discounts, prizes, or compensation in exchange for a positive review or removal of a negative review.

6.7 Insider and Employee Reviews

An owner, officer, employee, contractor, Promoter, or immediate family member who posts a review must disclose the relationship. They may not use a personal account to appear to be an independent consumer when the connection is material.

6.8 Review Suppression and Honest Criticism

The Company and Promoters may respond professionally to criticism, request additional order information, or report unlawful content through a platform. They must not threaten, harass, condition a refund on deletion, file a knowingly false report, or suppress a lawful honest review. Nothing prohibits truthful reviews or reports to authorities.

Section 7: Marketing Approval, Brand Use, Social Media, and AI

7.1 Official Materials

Current Official Company Material may be used for its approved purpose without separate review. Promoters must not remove disclaimers, crop out warnings, change ingredient or product information, alter photographs, add claims, translate content, or combine assets in a way that changes the net impression.

7.2 Custom Content Requiring Approval

Written Compliance approval is required before use of custom content involving:

• Health, safety, product-efficacy, weight, appetite, metabolism, energy, cognition, sleep, gut, collagen, or skincare-result claims.
• Testimonials, Before-and-After Content, demonstrations, expert endorsements, or measurable results.
• Paid advertisements, landing pages, search advertising, large public events, press releases, or media appearances.
• Comparisons to a drug, competitor, procedure, diet, ingredient, or professional service.
• Translations or country-specific adaptations.
• New websites, apps, funnels, subscription offers, or retail displays.
• A Company logo, product label, executive, formulator, manufacturer, or official-looking design.
• Artificial intelligence-generated content that includes a product, person, claim, result, or endorsement.

Approval applies only to the final version, identified channel, audience, country, and use period. Silence is not approval. The Company may require removal at any time.

7.3 Independent Status

A Promoter must identify themselves as independent and compensated where relevant. A page may not appear to be official WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now customer service, corporate communications, service(s) or a product manufacturer. The Promoter's name and relationship should be easy to find.

7.4 Trademarks and Logos

WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now names, logos, product names, packaging, photographs, designs, slogans, and other marks may be used only through approved assets. A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not create merchandise, packaging, labels, samples, certificates, seals, or official-looking documents without written authorization.

7.5 Domains, Handles, and Email

A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not register or use WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now or a product name in a domain, business name, email, application, search keyword, or social handle in a way that creates confusion. Terms such as official, support, clinic, medical, pharmacy, lab, doctor, headquarters, or corporate are prohibited when misleading. The Company may require deletion or transfer of unauthorized identifiers.

7.6 Social Media

Promoters are responsible for posts, stories, livestreams, comments, private groups, reposts with commentary, and content created by agencies or team members. Private, temporary, or disappearing content must comply fully. Required disclosures must appear in the content itself when practical and not be hidden after "more."

Promoters must not use illness-focused groups, patient communities, eating-disorder communities, grief groups, or similar vulnerable spaces to market products without written approval and a lawful, ethical basis.

7.7 Influencers and Agencies

An influencer, agency, or creator must have written terms requiring compliance, approval, disclosure, record retention, and removal. The hiring Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) and account holder remain responsible. Engagement metrics and audience claims must be genuine and may be verified.

7.8 Artificial Intelligence

Artificial intelligence may assist with drafting, but the Promoter must verify every claim and follow approval rules. It may not be used to:

• Fabricate a study, physician, dietitian, expert, customer, review, ingredient, certificate, or result.
• Generate altered skin, body, weight, hair, or Before-and-After Content.
• Create a voice or likeness of a person without documented authorization.
• Diagnose, prescribe, recommend individualized dosing, or answer medical questions as a professional.
• Generate fake social engagement, news, labels, laboratory reports, or regulatory approval.
• Place Confidential Information or customer health data into an unapproved system.

Material synthetic content must be disclosed when omission would mislead.

7.9 Email, Text, and Direct Marketing

Commercial email, text, direct message, and automated communication require lawful consent, accurate sender identification, and a working opt-out. Purchased, scraped, or harvested lists are prohibited. Promoters must honor unsubscribe, STOP, and do-not-contact requests promptly.

7.10 Records

Promoters must retain final content, approvals, disclosures, consent records, testimonial releases, original images, ad targeting, and distribution dates for at least three years after last use or longer if required. A product safety or legal hold overrides ordinary deletion.

Section 8: Sales Channels, Product Handling, and Brand Protection

8.1 Authorized Channels

Unless the Company provides written authorization, products may be sold only through an Official Company Channel or approved referral link. Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not sell or list products on Amazon, eBay, Walmart Marketplace, Etsy, TikTok Shop, Facebook Marketplace, Craigslist, auction sites, unauthorized ecommerce stores, or similar third-party marketplaces.

8.2 Retail Locations, Salons, Clinics, and Events

Display or sale in a retail store, salon, spa, gym, clinic, office, trade show, booth, or event requires written approval. Approval may be limited to a date, venue, product, seller, display, and country. A medical or professional setting may not be used to imply that the product is prescribed, clinically endorsed, or part of medical treatment.

8.3 No Repackaging or Relabeling

Products must remain in original sealed packaging with the original label, lot code, expiration or best-by information, warnings, and tamper evidence. Promoters may not divide servings, create samples, remove labels, cover warnings, combine products, refill containers, create private labels, or alter packaging without written authorization.

8.4 Product Condition and Storage

Products must be stored and transported according to label requirements and protected from excessive heat, cold, moisture, contamination, sunlight, damage, pests, and unauthorized access. Expired, opened, returned, damaged, leaking, tampered, or improperly stored product may not be sold or distributed.

8.5 Lot and Traceability

Authorized Sellers must maintain sufficient records to identify product, lot, source, date received, date sold, quantity, and customer when required. Lot information must not be removed. The Company may request records for a complaint, adverse event, withdrawal, or recall.

8.6 Pricing and Promotions

Promoters may quote only current official prices, subscription amounts, discounts, shipping terms, and promotions. They may not create a misleading reference price, unauthorized bundle, medical consultation package, required enrollment fee, or hidden recurring charge. Participant-funded incentives require approval when they could affect product use, reviews, or consumer understanding.

8.7 Counterfeit and Diversion

Suspected counterfeit, diverted, stolen, altered, expired, or unauthorized product must be reported. A person may not knowingly buy from an unauthorized source for resale or assist diversion to another country or marketplace.

Section 9: Shipping, Returns, Refunds, and Customer Service

9.1 Order Processing

The current Refund and Shipping Policy states that orders are typically processed within four to five business days, excluding weekends and holidays. This is an estimate, not a guarantee. High volume, inventory, verification, weather, carrier, customs, or events beyond Company control may cause delay.

Promoters must not promise same-day shipping, a fixed delivery date, or uninterrupted inventory unless Official Company Material states it for the specific order.

9.2 Shipping Address

The customer is responsible for entering a complete and correct shipping address. The customer should review the confirmation promptly. Re-shipping charges may apply when a shipment is returned or misdelivered because the customer provided incorrect information.

A Promoter may not redirect a customer's shipment, use the Promoter's address as a routine collection point, or take possession of customer product without informed consent and Company authorization.

9.3 General Final-Sale Policy

Because products include consumable items, the current WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now policy generally treats sales as final. Returns and refunds are not ordinarily available for preference, perceived lack of results, change of mind, accidental purchase, dissatisfaction, opened product, used product, or an service(s).

This policy is subject to mandatory consumer law and the exceptions below. Promoters must not promise a satisfaction guarantee that the Company does not offer.

9.4 Damaged, Defective, Incorrect, or Company-Error Orders

A customer who receives a damaged, defective, incorrect, or Company-error order should contact support@wechargenow.com within three calendar days after recorded delivery. The request should include the order number, a clear description, and photographs of the product, packaging, shipping label, and damage or error.

After review, the Company may provide a replacement, store credit, or refund at its discretion and as required by law. The customer should preserve the product and packaging until instructed otherwise.

9.5 Lost in Transit

When carrier records and investigation confirm a shipment was lost in transit, the Company may provide a replacement or other resolution at its discretion and subject to law. A scan showing delivery, an incorrect address, theft after delivery, customs seizure, or forwarding issue may require separate review and does not automatically establish a Company error.

9.6 Subscription Charges

Cancellation prevents future charges when completed before processing but does not automatically refund an order already charged or shipped. Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not delay a cancellation request, instruct a customer to contact an upline instead of Support, or promise that a bank dispute is the only option.

9.7 Customer Service Conduct

Promoters should direct order, billing, shipping, and product-quality issues to support@wechargenow.com. They must not impersonate Support, demand a customer withdraw a complaint, blame the customer without review, issue legal threats, or request sensitive payment information.

Section 10: Product Complaints, Adverse Events, and Recalls

10.1 Immediate Reporting Duty

A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) , Authorized Seller, contractor, or employee who learns of a Product Complaint or Adverse Event must report it promptly through the Company's designated channel. A potentially serious event should be escalated immediately and no later than twenty-four hours after awareness so the Company can evaluate legal reporting deadlines.

Do not decide that an event is unrelated, expected, minor, or not worth reporting. The Company or qualified safety personnel will evaluate it.

10.2 Information to Collect

Without delaying urgent care, obtain and preserve available information:

• Reporter and affected person's name and contact information.
• Age and relevant demographic information if voluntarily provided.
• Product name, flavor or variant, lot code, expiration, and quantity used.
• Purchase source, order number, dates of use, and date of event.
• Description of symptoms or complaint and outcome.
• Hospitalization, medical treatment, disability, pregnancy, or other seriousness information.
• Other products, medications, allergies, and conditions voluntarily reported.
• Photographs and remaining product or packaging.
• Permission for the Company or its safety representative to follow up.

Collect only what is reasonably needed and protect health information.

10.3 No Medical Conclusions or Admissions

The person receiving a report must not diagnose, recommend treatment, promise reimbursement, state that the product caused or did not cause the event, argue with the customer, or admit legal liability. The proper response is to show concern, encourage appropriate medical care, obtain basic information, preserve product, and escalate.

10.4 Serious Adverse Events

The Company will evaluate whether a report meets applicable serious-adverse-event requirements and will submit reports to regulators within legally required timeframes. Covered persons must respond promptly to follow-up requests and forward new medical information received after the initial report.

10.5 Product Quality Complaints

Reports of unusual odor, taste, color, texture, foreign material, missing seal, broken packaging, incorrect label, short count, contamination, leakage, or suspected counterfeit must be preserved and escalated. The product should not be consumed, used, discarded, returned, or mailed until instructions are provided, unless safety requires otherwise.

10.6 Withdrawal, Stop-Sale, and Recall

The Company may issue a hold, stop-sale, market withdrawal, correction, or recall. Covered persons must act immediately, stop promoting and distributing affected lots, preserve records, notify customers as directed, and not speculate publicly. No product under hold may be sold, sampled, donated, or transferred.

10.7 Safety Records and Confidentiality

Safety records must be accurate, complete, and protected. Alteration, deletion, concealment, retaliation, or pressure against a reporter is prohibited. Reports may be shared with manufacturers, laboratories, insurers, healthcare professionals, regulators, or service providers as reasonably necessary and permitted by law.

Section 11: Affiliate, Referral, and Compensation Standards

11.1 Official Program Controls

Compensation is governed only by the current affiliate or referral agreement and applicable Bonus Plan. A customer purchase, referral, rank, promotion, or subscription does not guarantee Compensation. The Company may verify orders, identity, returns, chargebacks, and compliance before payment.

11.2 Independent and Compensated Disclosure

A compensated Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must clearly disclose the relationship with each recommendation. A suitable statement is: "Independent WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now affiliate. I may earn a commission from qualifying purchases made through my link."

11.3 No Earnings or Lifestyle Claims

Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not claim or imply a typical, expected, potential, or guaranteed amount of income from the program unless the exact claim and disclosure are supplied by the Company and supported by current reliable data concerning typical net results after expenses.

Prohibited content includes commission screenshots, checks, bank deposits, income projections, recruiting calculators, passive income, financial freedom, debt payoff, quitting employment, luxury, generational wealth, or travel funded by WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now earnings.

11.4 Genuine Retail Activity

Compensation must arise from genuine authorized transactions. Prohibited conduct includes fake customers, duplicate accounts, unauthorized cards, self-funded straw orders, unreasonable inventory purchases, subscription manipulation, secret reimbursements, coordinated refunds, and any device intended primarily to qualify for Compensation rather than satisfy genuine demand.

11.5 No Direct Collection of Customer Funds

Customers must pay through an authorized Company checkout. A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not collect cash, card information, bank transfers, or peer-to-peer payments on the Company's behalf. The Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) may not bundle a product with an unauthorized coaching program, or business fee.

11.6 Returns and Chargebacks

Compensation associated with a refunded, reversed, fraudulent, unpaid, canceled, or ineligible transaction may be reversed or offset under the applicable plan. A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must not pressure a customer to avoid a good-faith complaint or coach a false dispute.

Section 12: Privacy, Data, and Account Security

12.1 Privacy Policy

Personal information is handled under the current Privacy Policy. Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must not collect more information than necessary and must use Company systems when provided. Customer health stories, photographs, order information, and Adverse Event details require heightened care.

12.2 Payment Data

Payment processors may process card information. Promoters and customer service representatives should not request full card numbers or security codes by email, text, chat, or social media. Suspected fraud should be referred to Support.

12.3 Testimonial Data

A Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must obtain documented consent before collecting or sharing identifiable health information, photographs, medical history, or testimonials. Such information may be used only for the approved purpose and must not be placed into unapproved artificial intelligence, advertising, or customer-management systems.

12.4 Security Incidents

Lost devices, compromised accounts, phishing, misdirected files, unauthorized access, exposed customer lists, or accidental disclosure must be reported promptly. Covered persons must preserve evidence and follow Company instructions.

12.5 No Sale or Misuse of Customer Data

Customer data may not be sold, rented, exported, scraped, shared with another business, uploaded to custom advertising audiences, or used to market unrelated products without lawful permission. Access ends when the relationship or authorized purpose ends.

Section 13: International and Cross-Border Activity

13.1 Authorized Markets

Products may be marketed, sold, shipped, or sampled only in markets officially opened for that product. A website that can be viewed internationally does not authorize importation, local claims, or affiliate activity in every country.

13.2 Country-Specific Labels and Claims

Ingredients, labels, serving sizes, warnings, permitted claims, languages, registrations, and product classifications may differ by country. Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must use the material approved for the destination market and may not use a United States claim or label elsewhere merely because it appears online.

13.3 No Unauthorized Import or Reshipping

Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) must not carry, mail, forward, consolidate, relabel, or arrange shipment into an unauthorized market or advise customers to misstate value, contents, or personal-use status. Products may not be sold from local inventory without authorization.

13.4 Translations

Legal terms, labels, health claims, safety information, and disclosures may not be translated by a Promoter, Subscriber, Affiliate(s ), Affiliate Pro(s), Founder(s) and/or machine tool without written approval. A mistranslation that changes a health or product claim is a violation even if unintentional.

13.5 Local Law

Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) are responsible for applicable advertising, supplement, cosmetic, professional, tax, customs, direct selling, privacy, and consumer laws. The stricter of local law and Company policy applies.

Section 14: Compliance Monitoring, Investigations, and Sanctions

14.1 Monitoring

The Company may review public and controlled marketing, referral activity, websites, social media, complaints, reviews, orders, returns, chargebacks, events, and safety records. Monitoring does not mean every item is reviewed or approved.

14.2 Reporting

Suspected false results, adverse events, counterfeit product, unauthorized marketplaces, payment fraud, data breaches, or other violations should be reported promptly. A report should include full URLs, usernames, dates, screenshots, product and lot information, order numbers, and the persons affected when available.

14.3 Interim Action

The Company may remove content, pause advertising, restrict referral links, hold Compensation, suspend selling or account privileges, quarantine product, issue a stop-sale, or preserve records while reviewing risk. Interim action is not a final finding.

14.4 Investigation

Covered persons must respond truthfully and timely, preserve original materials, and avoid retaliation or interference. The Company may consult the manufacturer, laboratory, safety expert, payment provider, platform, insurer, regulator, or counsel as appropriate.

14.5 Corrective Measures

Depending on severity, consumer harm, product risk, history, financial benefit, cooperation, and law, the Company may require:

• Education, warning, correction, disclosure, or retraction.
• Removal of content or unauthorized listings.
• Customer notice, replacement, refund, credit, or other remediation.
• Mandatory training, supervision, or preapproval.
• Loss of affiliate, influencer, event, retail, or advertising privileges.
• Hold, reversal, offset, or recovery of Compensation connected to invalid activity.
• Product quarantine, stop-sale, withdrawal, or recall cooperation.
• Suspension or termination of account or agreement.
• Notice to a platform, provider, regulator, or law enforcement.
• Legal or equitable relief.

14.6 Immediate-Termination Conduct

Serious conduct may justify immediate termination, including intentional disease claims, counterfeit or tampered product, concealment of a serious Adverse Event, falsified laboratory or medical records, fake Before-and-After Content, unauthorized drug comparisons, payment fraud, product contamination, retaliation against a reporter, or operation through another account after suspension.

14.7 Appeal

A final compliance decision may be appealed in writing within fifteen days. The appeal must identify a material factual error, new evidence unavailable earlier, policy inconsistency, or disproportionate remedy. Safety holds and recall directions remain in effect unless the Company states otherwise.

Section 15: Cancellation and Post-Termination Duties

15.1 Customer or Subscription Cancellation

A customer may cancel prospectively through the authorized account or Support channel. Cancellation of a subscription does not automatically cancel an affiliate, and cancellation of an affiliate role does not necessarily stop a product(s) or service(s) subscription. Each applicable process must be completed.

15.2 Company Suspension or Termination

The Company may suspend or terminate access, referral rights, selling authorization, or an agreement for violation, fraud, safety risk, nonpayment, provider restriction, discontinued product, legal requirement, or another ground in the governing terms.

15.3 Effect

After termination, the former Promoter(s), Subscriber(s), Affiliate(s ), Affiliate Pro(s) and/or Founder(s) or seller must:

• Stop presenting themselves as active or authorized.
• Remove or update marketing, referral links, listings, websites, and social profiles promptly.
• Stop using Company marks and Official Company Material except as permitted for an honest review.
• Stop selling, sampling, or distributing product unless the Company authorizes a lawful sell-off.
• Preserve and provide safety, lot, customer, approval, and complaint records as required.
• Return, destroy, quarantine, or dispose of product as directed.
• Continue to protect customer data and Confidential Information.

15.4 Honest Reviews

Termination does not prohibit an honest review, lawful complaint, report to an authority, or communication with counsel. It does prohibit false impersonation, disclosure of protected customer or Company information, threats, knowingly false statements, and continued unauthorized marketing.

Section 16: Dispute Resolution and General Terms

16.1 Informal Resolution

Before formal proceedings, the parties should provide written notice describing the dispute and requested resolution and allow at least thirty days for good-faith review. This does not prevent emergency relief, regulator reporting, small claims, or action needed to preserve a legal deadline.

16.2 Arbitration

Except where prohibited by law or excluded below, disputes arising from these Policies, a purchase, subscription, referral relationship, product, or account will be resolved by individual binding arbitration administered by the American Arbitration Association or JAMS under applicable rules. The Federal Arbitration Act governs.

Class, collective, mass, representative, and private-attorney-general proceedings are waived to the extent enforceable. The arbitrator may award relief available to an individual party. Fees, costs, procedures, and any available arbitration opt-out are governed by the applicable Terms of Service, administrator rules, and law.

16.3 Court and Regulatory Matters

Either party may seek court relief concerning intellectual property, Confidential Information, customer data, counterfeit or unsafe product, fraud, or a recall. An eligible individual claim may be brought in small-claims court. Nothing restricts a report to a regulator, law-enforcement agency, healthcare professional, or product-safety authority.

16.4 Governing Law and Venue

Subject to the Federal Arbitration Act and nonwaivable consumer law, North Carolina law governs. Court proceedings not subject to arbitration will be brought in the state or federal courts identified in the WE ROLLING AUTOMOTIVE SALES and SERVICES,LLC d/b/a We Charge Now Terms of Service. Persons with nonwaivable local rights retain those rights.

16.5 Warranty and Liability Terms

Products and services remain subject to the warranty, disclaimer, and liability provisions in the Terms and applicable law. Nothing in these Policies guarantees a health, cosmetic, commercial, or financial result or expands a warranty. Nonwaivable rights remain unaffected.

16.6 Indemnification

To the extent permitted by law, a Promoter, seller, influencer, contractor, or other covered person is responsible for losses caused by unauthorized claims, unlawful marketing, mishandled product, counterfeit or altered product, concealed complaints, data misuse, payment fraud, or breach of these Policies.

16.7 Contact

Customer, order, subscription, shipping, and product issues: support@wechargenow.com

Official website: https://www.wechargenow.com

Compliance and legal notices: the channel designated in the applicable agreement or through Company Support for routing.

Appendix A: Required Product and Affiliate Disclosures

A.1 Affiliate Disclosure

"We Charge Now affiliate. I may earn a commission from qualifying purchases made through my link."

A.2 Free Product Disclosure

"We Charge Now provided this product at no cost. The opinions expressed are my own."

This template does not authorize Before-and-After Content without approval.

Appendix B: Claims Guide

B.1 Prohibited and Safer Direction

Prohibited: "EPA, DOT, UL or FTC-approved formula." Direction: State only approved manufacturing or testing facts without implying EPA, DOT, UL or FTC approval.

Appendix C: Adverse Event and Product Complaint Checklist

C.1 First Response

• Express concern without admitting cause or liability.
• Encourage emergency or professional care when appropriate.
• Ask the person to stop using the product pending appropriate guidance.
• Obtain contact information and permission for follow-up.
• Report internally immediately; potentially serious events within twenty-four hours.

C.2 Information

• Product name, variant, lot, expiration, and photos.
• Order number and purchase source.
• Date first used, amount, frequency, and date last used.
• Event description, start date, outcome, and current status.
• Hospitalization, disability, medical intervention, pregnancy, or death.
• Other products, medication, conditions, and allergies voluntarily provided.
• Healthcare provider or reporter contact when permission is given.
• Remaining product and packaging location.

C.3 Do Not

• Argue, minimize, or promise that the event is unrelated.
• Promise payment, a refund, or legal outcome.
• Alter, discard, return, or test the product without instruction.
• Post the report in a public or team group.
• Delay reporting while seeking complete information.

Appendix D: Testimonial and Before-and-After Approval Checklist

D.1 Required Materials

• Signed testimonial and image or likeness releases.
• Exact unedited testimonial and final edited version.
• Original, high-resolution before and after files with metadata.
• Dates, product, use period, directions, and other material interventions.
• Documentation for measurable claims.
• Compensation, free product, family, employment, or other relationship.
• Intended platform, country, audience, dates, and paid-ad targeting.
• Proposed disclosures and typical-results information.

D.2 Image Integrity

Confirm comparable lighting, angle, distance, posture, expression, clothing, makeup, camera, and resolution. Disclose material procedures, weight changes, skincare routines, diet, exercise, and other factors. No filters, retouching, reshaping, artificial intelligence, or selective image manipulation.

D.3 Approval Limits

Approval applies only to the exact content, channel, audience, country, and time period stated. Any edit, translation, new caption, paid promotion, or reuse after a claim change requires renewed approval.